Order (7)

Shopping on Jumia is easy! Once you have found the product you want to buy, just follow the steps below:

  • Click on ‘Buy Now’ to add this product to your cart
  • Click on ‘Cart’ in the top right corner
  • Register an account or Login into your existing account by entering your email and password
  • Enter your shipping/billing information
  • Choose your preferred payment option
  • Click on ‘Confirm order’ to complete your order

Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order.If you are unsure of whether your order has been confirmed or not, please contact our Customer Service Call Center on 0700 6000 000 or a few hours after your order placement.

We do our best to get your orders delivered by the date listed on the product page.

  • If you are yet to receive an email that your order has been shipped, you can simply cancel your order by ​contacting our Customer Service Call Center​ on 0700 6000 000 or
  • If your order has already been shipped you will not be able to cancel it, but ​you can however inform our delivery associate of your wish to cancel​​ when you are contacted for this delivery.

If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Contact our Customer Service Support Team on 0700 6000 000 or

You can stay up to date with the status of your order at all times on If you did not receive information about the shipment of your order while the promised delivery leadtime has passed, or if you have any doubt, do not hesitate to contact our Customer Service Call Center at 0700 6000 000 or

A hard copy of the invoice will always be sent along with your order. If you have not received an invoice, Contact our Customer Service Support Team on 0700 6000 000 or and we will send you a copy of your invoice.

These products are not yet available for purchase and will be available soon, but you can already pre-order them on AgriShop. Any order will be shipped to you on the day of its official release and will reach you within the delivery time mentioned by the seller.

Product and Prices (5)

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from AgriShop.

Please send an email to if you think a product listed on our website does not meet these standards.

Yes, Jumia only offers 100% new products.

Please send us an email on if you think a product listed on our website that does not meet these criteria.

You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search bar at the top of the page and click Search.

There are no hidden costs or charges when you order from AgriShop. All costs are 100% visible at the end of the checkout process.

Prices on AgriShop are not negotiable. AgriShop offer you the best prices and deals.